North America refund requests

To request a refund of an unused British Airways ticket or to follow up on an existing refund request, please refer to the information below.

Your refund options

collapsedshowRequest a refund of tickets purchased directly from British Airways

If you need further details about refunds, please click here.

Refund requests may be subject to a servicing fee.

For all other circumstances, or if you have problems cancelling your booking online, please call us directly on 877-767-7970.